
Six Years of Recurring Overcharges
- Brookfield requires tenants to use BILT, and Brookfield controls all charges in that system.
- For six years, Brookfield’s billing system has created illegal overcharges that the tenant has no ability to generate, fix, or control.
Retaliation, Debt, and Ledger
In 2025, after the tenant reported this recurring issue, Brookfield retaliated by turning a $1,312 credit into a fabricated $2,475 debt, deleting the credit from the ledger, and adding backdated fees—within ten days of the complaint.
These two undisputed facts establish Brookfield’s bad faith, retaliation, and violation of the HAP contract and Texas Property Code.
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